Following are the things that I think Kathy has been consistently exceeded:

1. Expertise: We all know that the quickest way to know a person’s level of knowledge is by asking tons of questions (I didn’t do it on purpose. It’s just what first home buyers do and me being myself). I couldn’t recall the specific questions that I’ve asked Kathy but I was very impressed every time when I got the response from her. Her expertise and timely response makes her really reliable.

2. Timely Communication: Kathy has so many clients at hands but I was amazed on how she was still able to respond to my emails and phone calls in a very timely manner. It’s not just about the deliver on time; it’s the accuracy of her response and the knowledge she has that really makes the whole home buying process smooth.

3. Care: This is where Kathy went above and beyond. A month after closing, no ceiling fan cover from the ceiling was installed (wires were hanging & visible to inspector). It was the item that was on the fix inspection list. She has followed up the whole time!

Planning to purchase a condo/town house soon for my son. She will definitely be my choice!